Good question!
Many supervisors do not know the difference; and the difference can be very costly for an employer. In one case the claimant will be eligible for unemployment benefits, and the employer will be charged. In the other case the claimant is disqualified, and the employer is not charged.
Do any of these cases seem familiar?
- A laundry worker became angry and kicked over a laundry cart.
- A medi-car driver with four accidents that involved backing up.
- A maintenance worker with seven years on the job; the last year or so his job performance deteriorated.
- A production worker left work early having arranged for another person to cover her shift.
- Supervisor warns employee about excessive tardiness; employee becomes rude and hostile.
Employee asked permission to take a day off for a job interview. Supervisor said no because the employee was on a project deadline. He took the day off anyway.
NSN’s staff is knowledgeable and helpful in preparing for discharge situations. Our goal is to help employers avoid paying unwarranted claims.